Shipping Information
Welcome to Hoch a Štapler s.r.o. (hereinafter referred to as the “Website”). To ensure that you fully understand our shipping policy, please read the following shipping terms carefully.

Shipping Areas
We offer both European and international shipping services. Please note that some areas may have restrictions on shipping for legal or logistical reasons.

Shipping Times
● Shipping Times within Europe:
○ Standard Shipping: Usually takes 7 working days to arrive.
● International Shipping Times:
○ Shipping times may vary by country, usually takes 10 working days. Please note that delivery to some countries may take longer, depending on customs and local postal services.

Partnered Couriers
We work with several well-known couriers to ensure that your order is delivered safely and promptly. Our main shipping partners include:
UPS: an internationally renowned logistics company that provides a variety of service options to meet the needs of different customers.
GLS: a professional parcel delivery company that covers the whole of Europe and provides reliable transportation services.
DPD: known for its efficient and flexible transportation services, supporting a variety of transportation methods to ensure fast delivery.

Shipping
Shipping costs are automatically calculated based on the weight, size and destination of your order. You can view the specific shipping cost information during checkout. We also offer free shipping for orders of a certain amount, the specific amount will be announced on the website.

Order Processing Time
Please note that order processing time is different from delivery time. We will process your order within 2 business days after receiving payment and arrange shipment as soon as possible.

Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to visit the official website of the courier to check the status of your package.

Duties and Taxes
For international orders, the product may be subject to duties and taxes in the destination country or region. These costs are borne by the customer and we cannot foresee or calculate these costs.

Contact Information
Email: astraops@ministaplerhub.com
Tel: 271750637

Thank you for your trust and support for www.ministaplerhub.com, we look forward to providing you with quality products and services!