FREQUENTLY ASKED QUESTIONS
Welcome to www.ministaplerhub.com (hereinafter referred to as the “Website”). In order to ensure that your shopping experience on this Website is smooth and pleasant, we have formulated the following terms of question (hereinafter referred to as the “Terms”), which please read carefully before using this Website. If you encounter any problems during use, please refer to the following.

1. Frequently Asked Questions (FAQ)
   We provide a series of frequently asked questions and corresponding answers to help you better understand our services and products. You can find this information on the “FAQ” page of the Website. If you do not find the answer on this page, please contact us through the following methods.
2. Order Questions
   ●How do I track my order?
   ●Once your order is shipped, we will send you an email with a tracking number. You can check the order status on the Website through the order tracking link. How do I change or cancel my order?
   Please contact our customer service within 24 hours of placing your order. Once an order is shipped, it cannot be changed or cancelled.
3. Refund and Return Questions
   ●How do I apply for a refund?
   ●Please submit a refund request within 30 days of receiving the product in accordance with our refund policy. If the item is eligible for return, the refund will be processed through the original payment method. How long will it take for my refund to be processed?
   Once we receive your returned item and confirm that it meets the refund conditions, we will process the refund within 5 business days.
4. Product Quality and Warranty
   ●My product has quality problems, what should I do?
   ●If the item you received has quality problems, please contact customer service within 3 days of receiving the item. We will provide you with a solution, including a refund or replacement. How to understand the product warranty policy?
   For details, please check the warranty information on the product page or contact our customer service for specific information.
5. Payment Issues
   ●What payment methods are accepted?
   ●This website supports a variety of payment methods, including credit cards, debit cards and other online payment methods. The specific payment options will be displayed at checkout. What is the reason for payment failure?
   Reasons for payment failure may include, but are not limited to, insufficient account balance, incorrect credit card information, or bank refusal to pay. Please check your information and try again, or contact your bank to ensure that your account is normal.

Thank you for choosing www.ministaplerhub.com! We are committed to providing you with quality products and excellent customer service, and look forward to your feedback and suggestions!